ASK.

HOW DO I STORE THE BACKDROPS? 

We recommend rolling up and safely storing your backdrops in the tube it comes delivered in.

ARE THESE BACKDROPS RE-USABLE?

Yes, absolutely! We encourage you to use each beautiful time and time again to capture a stunning range of photos. Each vinyl backdrop is water-resistant and wrinkle-free, so with the right care, your backdrop will stay looking just like new. 

CAN I PUT LIQUID ON THEM?

Backdrops are water-resistant so whatever liquid you put on the backdrops can be easily wiped off. Perfect for food shots! 

WHAT COUNTRIES DO YOU SHIP TO?

We ship Worldwide* from Australia. 

*A few country exclusions: Afghanistan, Brazil, Colombia, Guatemala, Indonesia, Iran, North Korea, Mexico, South Africa, Syria,Yemen. 

CAN I PICK UP MY ORDER?

Yes, our head office is located in Bexley NSW. If you would like to place a pick up order please email info@thesocialcode.com.au. 

HOW DO I PAY?

You can select either to pay by PayPal or Credit Card at checkout. 

HOW DO I USE THE BACK DROPS?  

Simply set, style and snap! it’s that easy! Once you receive your backdrops we’re sure you’ll be keen to have a play. As they would have been rolled and stored in the tube for delivery, we recommend placing a flat item (such as a book or magazine) on each side of the vinyl backdrops for 10-20 minutes to help flatten them out for the first time. 

WHAT ARE THE SHIPPING TIME-FRAMES?  

Australia 

Standard shipping: 5-10 business days

Express shipping: 1-5 business days 

Worldwide*

5-10 business days

We use USPS and DHL to deliver our parcels to USA and all other countries.

Shipping within USA takes between 2-4 days.

Shipping outside of USA, AUS and NZ takes between 5-10 business days.


WHAT CURRENCY DO I PAY?

You will be required to make payment in AUD. We display multiple currencies on the product page and home page so you can see how much it works out to be in your currency. All bank rates do differ though, so you will be charged in the most current exchange by your bank. 


WHAT DO I DO IF MY ORDER IS DAMAGED?

Email info@thesocialcode.com.au with a detailed description & image. 

HAVE MORE QUESTIONS?